{"id":29213,"date":"2026-03-11T06:47:32","date_gmt":"2026-03-11T06:47:32","guid":{"rendered":"https:\/\/airxpro.gr\/?page_id=29213"},"modified":"2026-03-11T06:50:43","modified_gmt":"2026-03-11T06:50:43","slug":"faqs","status":"publish","type":"page","link":"https:\/\/airxpro.gr\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29213\" class=\"elementor elementor-29213\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-417c2d15 e-flex e-con-boxed e-con e-parent\" data-id=\"417c2d15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6494cf10 e-con-full e-flex e-con e-child\" data-id=\"6494cf10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71a58198 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"71a58198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">FAQs<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9242f22 elementor-widget elementor-widget-wd_accordion\" data-id=\"9242f22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t1. Why does the display change colour?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>The display will change colour (Green, Blue and Red) depending on the air quality in the room. This feature allows the user to easily see a simplified air quality at a glance. Also known as COLOURVIEW\u2122 technology.<\/p><p>Colour Thresholds (PM2.5):<\/p><p>Green \u2013 0 to 75 (GOOD)<\/p><p>Blue \u2013 75 to 150 (FAIR)<\/p><p>Red \u2013 150+ (POOR)<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t2. What information is displayed on the screen?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>There is a lot of information shown on the display, please see below details to individual parts.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1057 alignnone\" src=\"https:\/\/airxpro.com\/wp-content\/uploads\/2022\/03\/meter-300x84.png\" sizes=\"auto, (max-width: 985px) 100vw, 985px\" srcset=\"https:\/\/airxpro.com\/wp-content\/uploads\/2022\/03\/meter-300x84.png 300w, https:\/\/airxpro.com\/wp-content\/uploads\/2022\/03\/meter-768x214.png 768w\" alt=\"\" width=\"985\" height=\"276\" \/><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t3. What is the lifespan of the Filters and UV-C Lamps?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7725722 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7725722\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b11c04\" data-id=\"8b11c04\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-d5db145 elementor-widget elementor-widget-toggle\" data-id=\"d5db145\" data-element_type=\"widget\" data-widget_type=\"toggle.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-toggle\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2243\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-2243\"><p>The filter cartridge should be changed every 1500 hours, each model will come with 1 filter already installed in the unit ready for use. If the environment the unit is being used in is very dusty or polluted, we would recommend more frequent changes to get the most out of your AirX Pro unit.<\/p><p>We recommend the UV-C lamps be changed annually, as they can slowly lose efficiency over time.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"elementor-section elementor-top-section elementor-element elementor-element-02c2e79 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"02c2e79\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a526686\" data-id=\"a526686\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-dbd8793 elementor-widget elementor-widget-heading\" data-id=\"dbd8793\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74507d83 e-con-full e-flex e-con e-child\" data-id=\"74507d83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5288129c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5288129c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">SUPPORT<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9a3b49 elementor-widget elementor-widget-wd_accordion\" data-id=\"b9a3b49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t1. How do I connect my AirX Pro to WiFi?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Firstly, you will need to download the \u201cSmartLife\u201d application on your mobile device. Once this is installed, you will need to register\/ login to an account. Then follow the step-by-step guide below:<\/p><ul><li>In the \u201cSmartLife\u201d application select \u201c<strong>Add Device<\/strong>\u201d<\/li><li>On the left side select \u201c<strong>Large Home Appliances<\/strong>\u201d and then press \u201c<strong>Air Purifier (Wi-Fi)<\/strong>\u201d<\/li><li>Now you will need to put the AirX Pro unit into WiFi Pairing mode, this can be done simply by pressing and holding the \u201c<strong>Timer<\/strong>\u201d button on the touch panel of the unit.<\/li><li>Then on the \u201cSmartLife\u201d application you will need to enter your WiFi name and password in order for the unit to connect. Once complete select \u201c<strong>Next<\/strong>\u201d.<\/li><li>The unit is already in pairing mode so you can select \u201c<strong>Next<\/strong>\u201d again and then confirm the indicator light is blinking \u201c<strong>Quickly<\/strong>\u201d.<\/li><\/ul><p>The unit is now pairing with your device and connecting to WiFi, please wait until this completes. If this does not connect the first time please try again before contacting our support team.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t2. Why is my unit not turning on?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>The AirX Pro has a safety feature to prevent UV-C leakage\/ accidents when in operation. When the rear dust cover is removed the unit will not be able to be switched on. If the rear dust cover is not fitted correctly\/ not aligned this can cause the unit not to turn on.<\/p><p>To resolve this please ensure when refitting the dust cover, is aligned and correctly mounted to avoid this.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t3. Where can I buy a Replacement Filter cartridge?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7725722 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7725722\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b11c04\" data-id=\"8b11c04\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-d5db145 elementor-widget elementor-widget-toggle\" data-id=\"d5db145\" data-element_type=\"widget\" data-widget_type=\"toggle.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-toggle\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2243\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-2243\"><p>You can purchase replacement filter cartridges and UV-C lamps from the same place you purchased the unit from. If you cannot find this information please see the link below to our \u201cWhere to Buy\u201d webpage.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t4. Can I turn off the Display whilst the unit is still running?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7725722 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7725722\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b11c04\" data-id=\"8b11c04\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-d5db145 elementor-widget elementor-widget-toggle\" data-id=\"d5db145\" data-element_type=\"widget\" data-widget_type=\"toggle.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-toggle\"><div class=\"elementor-toggle-item\"><div id=\"elementor-tab-content-2243\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-2243\"><p>Yes, this is a feature in the WiFi application. Simply select \u201cSettings\u201d when controlling the unit and scroll down to \u201cDisplay\u201d. You can turn this on\/ off.<\/p><p>Please note the unit will always default to the screen being on when the unit is powering on.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs 1. Why does the display change colour? The display will change colour (Green, Blue and Red) depending on the<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29213","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/pages\/29213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/comments?post=29213"}],"version-history":[{"count":4,"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/pages\/29213\/revisions"}],"predecessor-version":[{"id":29217,"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/pages\/29213\/revisions\/29217"}],"wp:attachment":[{"href":"https:\/\/airxpro.gr\/index.php\/wp-json\/wp\/v2\/media?parent=29213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}